Policies

Every single piece is handmade, unique, and may possibly have tiny imperfections or differences. No two pairs are alike and that is the beauty of handmade jewelry.

RETURNS/DAMAGES:

I do not accept returns, exchanges, or refunds at this time unless if the item is defective or broken due to my error.

If your item arrives damaged, please email me at shopnogutsnoglory@gmail.com immediately so I can replace this item. Please note that not every pair can be recreated but I will replace to the best of my ability.

If an item breaks due to accidental or purposeful actions, I will not replace that item. I have included a care card in every package with great tips on how to care for these pieces. 

SHIPPING:

Please allow up to 10-14 business days for your order to ship. 

If your package is lost in transit, please reach out to USPS! I am not responsible for packages once dropped off at the post office. Due to the current events, there may be delays in receiving your order. All orders will have tracking information for your records.

 

INTERNATIONAL SHIPPING: 

Please note that the shipping cost does not cover any potential extra fees or duties your country may charge to receive these items. We are not responsible for any extra fees. Please allow 14-21 business days for your order to arrive.